Q: Do you provide samples ?
A: Yes, we could offer the sample for you, but the customers have to pay the cost of freight.
Q: What is Delivery Time?
A: Normally, 3-5 working days for sample order, 2-3 weeks for bulk order, we’ll reply the delivery time order by order.Special arrangement for special order and urgent order.
Q: What is your shipping method?
A: UPS,DHL,FedEX,TNT or EMS or Shipping by Air; Vessels by Sea or Domestic Shipping.
Q： How can i confirm the quality?
A: Before open the tooling: we can send regular samples to you check accroading to your requirement. After finishing the tooling: Engineers will arrange trial production, then sending you to confirm whether the sample is qualified.
Q： Do you have any MOQ limit ?
A: Our MOQ as quotation, if you less than the MOQ will cost machine setup extra.
Q： How to proceed an order ?
A: 1). Send your design(PDF/CAD/STPE is available) to us and let us know your requirements or application.
2). We quote according to your requirements or our suggestions.
3). Confirm the offer and pay the full of tooling fees before mold opening, will send the sample within 15~25 working days to customer confirms the samples.
4). After sample approval, please places deposit for formal order, we arrange the production.
5). Please pay the balance before shipment.
Q： Is it OK to print my logo on the product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
